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New Case Study: Modernizing Fare Collection at Scale in Chicago

|   Fare-Collection-Systems

How do you modernize fare collection across one of North America’s largest bus networks without disrupting service?

The Chicago Transit Authority deployed 2,000+ FareGo FB|30 Fareboxes in just 49 working weeks, supported by secure vaulting at 7 garages and a fully integrated back-office platform.

This case study breaks down:

  • How a structured pilot enabled rapid system-wide deployment
  • How installations scaled across nearly 2,000 buses with minimal service impact
  • How real-time operational data improved reliability and day-to-day performance
  • Why local, on-the-ground support mattered at every phase of delivery

 

Download the case study here

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